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Коды ошибок Kyocera M3550


Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов. Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону +7 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB.
0060 Control PWB mismatch Unmatching engine and engine sub boards. Defective engine subboard Control PWB
0070 FAX control PWB incompatible detection Error Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. FAX control PWB (The FAX PWB installed will not be the one designed for the machine.
0100 Backup memory device error EEPROM (Control PWB)
0110 Backup memory data error EEPROM (Control PWB)
0120 MAC address data error For data in which the MAC address is invalid. EEPROM (Control PWB)
0130 Backup memory read/write error (main NAMD) Flash memory (Control PWB)
0140 Backup memory data error (main NAND) Flash memory (Control PWB)
0150 Backup memory read/write error (control PWB) No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. EEPROM (Control PWB)
0160 Backup memory data error (control PWB) Reading data from EEPROM is abnormal. EEPROM
0170 Billing counting error The values on the main circuit PWB and on the engine do not match for any of charging counter, life counter, and scanner counter. EEPROM. Control PWB
0180 Machine number mismatch Machine number of control does not match. Data damage of EEPROM.
0190 Backup memory device error (control PWB) Control PWB
0080 Image processing error JAM010X is detected twice. Control PWB.
0800 Image processing error JAM010X is detected twice. Control PWB.
0830 FAX control PWB flash program area checksum error A checksum error occurred with the program of the FAX control PWB. FAX software. FAX control PWB.
0420 Paper feeder communication error Communication error between control PWB and optional paper feeder. Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. Defective PF mainPWB.
0830 FAX control PWB flash program area checksum error A checksum error occurred with the program of the FAX control PWB. Defective fax software. Defective FAX control PWB.
0840 Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. Defective control PWB. The battery is disconnected from the control PWB.
0870 FAX control PWB to control PWB high capacity data transfer problem High-capacity data transfer between the FAX control PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB. Defective FAX control PWB or control PWB.
0920 Fax file system error The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB.
0970 24 V power down detect If a 24V power disconnection signal is observed and a 12V power disconnection signal is observed simultaneously for one second. Connect right PWB. Control PWB
1010 Lift motor error (50/60 ppm model only) After cassette 1 is inserted, lift sensor does not turn on within 10 s. This error is detected four times successively. Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the lift motor. Lift motor. Connect right PWB. Control PWB.
1020 PF lift motor 1 error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on. This error is detected four times successively. Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1030 PF lift motor 2 error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on. This error is detected four times successively. Dottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1040 PF lift motor 3 error (paper feeder) After cassette 4 is inserted, PF lift sensor 3 does not turn on. This error is detected four times successively. Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1050 PF lift motor 4 error (paper feeder) After cassette 5 is inserted, PF lift sensor 4 does not turn on. This error is detected four times successively. Bottom plate elevation mechanism in the cassette. Connector cable or poor contact in the connector. Drive transmission system of the PF lift motor. PF lift motor. PF main PWB.
1800 Paper feeder 1 communication error A communication error is detected 10 times in succession. Paper feeder. Connector cable or poor contact in the connector. PF main PWB. Control PWB.
1810 Paper feeder 2 communication error A communication error from paper feeder is detected 10 times in succession. Paper feeder. PF main PWB. Control PWB.
1820 Paper feeder 3 communication error A communication error from paper feeder is detected 10 times in succession. Paper feeder. PF main PWB. Control PWB
1830 Paper feeder 4 communication error A communication error from paper feeder is detected 10 times in succession. Paper feeder. PF main PWB. Control PWB
1900 Paper feeder 1 EEPROM error When writing the data, read and write data does not match 4 times in succession. PF main PWB (EEPROM)
1910 Paper feeder 2 EEPROM error When writing the data, read and write data does not match 4 times in succession. PF main PWB (EEPROM)
1920 Paper feeder 3 EEPROM error When writing the data, read and write data does not match 4 times in succession. PF main PWB (EEPROM)
1930 Paper feeder 4 EEPROM error When writing the data, read and write data does not match 4 times in succession. PF main PWB (EEPROM)
2000 Main motor startup error Main motor is not stabilized within 2 s since the motor is activated. Main motor. Connect right PWB. Control PWB
2010 Main motor steady-state error After main motor is stabilized, the ready signal is not ready for 2 s continuously. Main motor. Connect right PWB. Control PWB.
2200 Drum motor drive error (50/60 ppm model only) The drum motor is not stabilized within 2 s after driving starts. Connector cable or poor contact in the connector. Drive transmission system of the drum motor. Drum motor. Connect right PWB. Control PWB.
2210 Drum motor steady-state error (50/60 ppm model only) Stable OFF is detected for 2 s continuously after drum motor stabilized. Connector cable or poor contact in the connector. Drive transmission system of the drum motor. Drum motor. Connect right PWB. Control PWB.
2330 Envelope motor error (Over-current) (50/60 ppm model only) The over-current detection signal of the motor is detected continuously twenty times. Connector cable or poor contact in the connector. Drive transmission system of the envelope motor. Envelope motor. Connect left PWB. Control PWB.
2340 Envelope motor error (Timeout) (50/60 ppm model only) The position detection sensor is not detected continuously for 30 s. Connector cable or poor contact in the connector. Drive transmission system of the envelope motor. Envelope motor. Connect left PWB. Control PWB.
2600 PF drive motor 1 error (paper feeder 1) When the PF drive motor is driven, error signal is detected continuously for 2 s. Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. DPF drive motor. DPF main PWB.
2610 PF drive motor 2 error (paper feeder 2) When the PF drive motor is driven, error signal is detected continuously for 2 s. Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
2620 PF drive motor 3 error (paper feeder 3) When the PF drive motor is driven, error signal is detected continuously for 2 s Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
2630 PF drive motor 4 error (paper feeder 4) When the PF drive motor is driven, error signal is detected continuously for 2 s Connector cable or poor contact in the connector. Drive transmission system of the PF drive motor. PF drive motor. PF main PWB.
3100 Scanner carriage error The home position is not correct when the power is turned on, at the end of a reading process of the table and document processor. Image scanner motor. Home position sensor. CCD PWB. Control PWB.
3200 Exposure lamp error When a lamp is made to turn on one side at a time, the white standard data at the time of an initial is lower than a rated value. LED PWB. CCD PWB. Control PWB.
3500 Communication error between scanner and ASIC An error code is detected. CCD PWB. Control PWB.
4000 Polygon motor steady-state error After Polygon motor is stabilized, the ready signal is at the H level for 20 s continuously. Polygon motor (LSU). Control PWB.
4200 BD steady-state error The BD signal is not detected. PD PWB (LSU). Control PWB.
5100 Chager current error When the current value measured at the time of potential adjustment is less than 20 mcA. The error of the charge current before toner installation. The error of the charge current before printing. Connector cable or poor contact in the connector. High voltage PWB. Control PWB.
6000 Broken fuser heater wire (Center) (50/60 ppm model) Fuser thermistor 2 detects a temperature less than 100°C/ 212°F continuously for 30 s after a warm-up start. (40 ppm model) Fuser thermistor 1 detects a temperature less than 100°C/ 212°F continuously for 30 s after a warm-up start. Fuser unit. Fuser thermistor connect PWB. Control PWB. Power source PWB. Fuser heater.
6020 Abnormally high fuser thermistor 2 temperature (Center) (50/60 ppm model only) Fuser thermistor 2 detects a temperature higher than 235°C/455°F. In a heater-off state, the detection temperature of fuser thermistor 2 is higher than 195°C/383°F after the detection temperature of fuser thermistor 2 was 155°C/311°F or less. Fuser unit. Fuser thermistor connect PWB. Control PWB.
6030 Broken fuser thermistor 2 wire (Center) (50/60 ppm model only) Input from fuser thermistor 2 is 1019 or more (A/D value) continuously for 4 s. Fuser unit. Fuser thermistor connect PWB. Control PWB. Fuser thermistor 2. Fuser thermostat (triggered). Power source PWB
6120 Abnormally high fuser thermistor 1 temperature (50/60 ppm model) The detection temperature of fuser thermistor 1 is higher than 245°C/473°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 195°C/383°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. (40 ppm model) The detection temperature of fuser thermistor 1 is higher than 250°C/482°F. In a heater-off state, the detection temperature of fuser thermistor 1 is higher than 170°C/338°F after the detection temperature of fuser thermistor 1 was 155°C/311°F or less. Connector pin. Triac. Fuser thermistor. Contrl PWB.
6130 Broken fuser thermistor 1 wire (50/60 ppm model only) A/D value of the fuser thermistor 1 exceeds 1019 bit continuously for 4 s during warming up. Connector cable or poor contact in the connector. Connector pin. Triac. Fuser thermistor. Fuser thermistor connect PWB. Control PWB.
6400 Zero-cross signal error While fuser heater ON/OFF control is performed, the zerocross signal is not input within 2 s. Fuser unit. Power source PWB. Connect right PWB. Control PWB.
7000 Toner motor error During driving the toner motor, an over-current detection signal is detected at intervals of 10 ms as for 300 accumulation. Connector cable or poor contact in the connector. Drum unit. Connect left PWB. Control PWB.
7100 Toner sensor error Sensor output value of 930 or more continuously for 5 s. Toner sensor. Toner motor. Connect left PWB. Control PWB.
7400 Developer unit non-installing error Sensor output value of 31 or less continuously for 5 s. Connector cable or poor contact in the connector. Toner sensor. Connect left PWB. Control PWB.
7410 Drum unit type mismatch error The drum PWB EEPROM does not communicate normally. Absence of the drum unit is detected. Connector cable or poor contact in the connector. Toner sensor. Connect left PWB. Control PWB.
7800 Broken temperature sensor wire Input from temperature sensor is 1019 or more continuously for 160 ms. Input from temperature sensor is 930 or more continuously for 5 s. Temperature sensor. Control PWB.
7810 Short-circuited temperature sensor wire Input from temperature sensor is 31 or less continuously for 5 s. Temperature sensor. Control PWB.
7900 Drum EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated 5 times successively. Mismatch of reading data from 2 locations occurs 8 times successively. Mismatch between writing data and reading data occurs 8 times successively. DR PWB. Connect left PWB. Control PWB.
F000 Communication error between Control PWB and Operation PWB Control PWB. Operation PWB.
F010 Control PWB checksum error Control PWB.
F020 Control PWB RAM check sum error Main memory (RAM).
F040 Communication error between Controller and Print engine Control PWB.
F041 Communication error between Controller and Scan engine Control PWB.
F050 Print engine ROM checksum error Control PWB.
F051 Scan engine ROM checksum error Control PWB.

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Kyomart.ru
Екатеринбург
ул. Куйбышева, 48Б
620026 +7 (343) 288-23-45
sales@kyomart.ru