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Новая линейка принтеров и мфу от Kyocera 2018 года
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Kyocera сообщила о снятии с производства некоторых моделей
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Коды ошибок Kyocera FS-2020
Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
| Код ошибки | Описание ошибки | Причина ошибки |
|---|---|---|
| 0100 | Backup memory device error | Defective flash memory. Defective main PWB. |
| 0110 | Backup memory data error | Defective flash memory. Defective main PWB. |
| 0120 | MAC address data error For data in which the MAC address is invalid. | Defective flash memory. Defective engine PWB. |
| 0150 | Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. | Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17). |
| 0170 | Billing counting error | Defective control PWB. Data damage of control PWB EEPROM (U17). |
| 0420 | Paper feeder communication error Communication error between control PWB and optional paper feeder. | Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion. |
| 1010 | Lift motor lock error *40/42 and 45/47 ppm printers (EUR/ USA model) only A motor over-current signal is detected continuously for 5 seconds since the lift motor is activated. | Defective bottom plate elevation mechanism in the paper cassette. Defective lift motor drive transmission system. Defective lift motor. Defective engine PWB. |
| 1140 | Lift motor ascent error *40/42 and 45/47 ppm printers (EUR/ USA model) only Optional bulk paper feeder’s tray top position sensor does not turn on. Lift motor lock error occurred 3 times. | Defective bulk paper feeder’s tray top position sensor. Defective harness between bulk paper feeder’s tray top position sensor and main PWB (YC6), or improper connector insertion. Defective bulk paper feeder’s main PWB. |
| 1150 | Lift motor descent error *40/42 and 45/47 ppm printers (EUR/ USA model) only Optional bulk paper feeder’s tray bottom position sensor does not turn on. Lift motor lock error occurred 3 times. | Defective bulk paper feeder’s tray bottom position sensor. Defective harness between bulk paper feeder’s tray bottom position sensor and main PWB (YC8), or improper connector insertion. Defective bulk paper feeder’s main PWB. |
| 2000 | Main motor error MMOTRDYN signal does not go low within 2 s after MMOTONN signal goes low. | Defective harness between main motor and engine PWB (YC501), or improper connector insertion. Defective main motor drive transmission system. Defective main motor. Defective engine PWB. |
| 2200 | Drum motor error DMOTRDYN signal does not go low within 2 s after DMOTONN signal goes low. | Defective harness between drum motor and engine PWB (YC11), or improper connector insertion. Defective drum motor drive transmission system. Defective drum motor. Defective engine PWB. |
| 2610 | PF paper feed motor error (paper feeder) The PF paper feed motor of cassette 2 ready input is not given for 2 s during the PF paper feed motor is ON. | Defective harness between PF paper feed motor and PF main PWB (YC4), or improper connector insertion. Defective control PWB. |
| 4000 | Polygon motor (laser scanner unit) error POLRDYN signal does not go low within 10 s after POLONN signal goes low. | Defective harness between polygon motor and main PWB (YC11), or improper connector insertion. Defective harness between main PWB (YC12) and engine PWB (YC12), or improper connector insertion. Defective laser scanner unit. Defective engine PWB. Defective main PWB. |
| 4200 | Laser output (pin photo sensor) error The pin photo signal (PDN) is not output within a specified time after the polygon motor ready signal (POLRDYN) becomes ready (L level). | Defective harness between PD PWB (YC1) and main PWB (YC16), or improper connector insertion. Defective APC PWB. Defective PD PWB. Defective main PWB. |
| 5100 | Short-circuited main charger output Five pages have been printed with the main charger output short-circuited. | Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB. |
| 6000 | Broken fuser heater lamp wire The temperature does not reach 100°C/ 212°F after the fuser heater lamp has been turned on continuously for 30 s. 35/37 ppm printer (EUR/USA model): The temperature does not rise by 1°C/ 1.8°F after the fuser heater lamp has been turned on continuously for 5 s during printing. 40/42 and 45/47 ppm printers (EUR/USA model): The temperature does not rise by 1°C/ 1.8°F after the fuser heater lamp has been turned on continuously for 10 s during warm-up or at standby. | Poor contact in the fuser thermistor 1 connector terminals. Fuser thermistor 1 installed incorrectly. Thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. |
| 6020 | Abnormally high fuser thermistor 2 temperature The temperature of the fuser thermistor 2 detects 240°C/464°F or more continuously for 3 s. | Shorted fuser thermistor 2. Defective engine PWB. |
| 6030 | Broken fuser thermistor 2 wire Input from fuser thermistor 2 is less than 1 (A/D value) for more than 1 s. | Poor contact in the fuser thermistor 2 connector terminals. Broken fuser thermistor 2 wire. Fuser thermistor 2 installed incorrectly. Thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire. |
| 6120 | Abnormally high fuser thermistor 1 temperature The temperature of the fuser thermistor 1 detects 240°C/464°F or more continuously for 3 s. | Shorted fuser thermistor 1. Defective engine PWB. |
| 6130 | Broken fuser thermistor 1 wire Input from fuser thermistor 1 is less than 1 (A/D value) for more than 1 s. | Poor contact in the fuser thermistor 1 connector terminals. Broken fuser thermistor 1 wire. Fuser thermistor 1 installed incorrectly. |
| 6400 | Zero cross signal error The ZCROSS signal does not reach the engine PWB for more than 2 s. | Defective harness between connect-L PWB (YC8) and engine PWB (YC3), or improper connector insertion. Defective connection between power source unit (YC103) and connect- L PWB (YC1) Defective power source unit. Defective engine PWB. |
| 7000 | Toner motor lock error A motor over-current signal is detected continuously for 5 seconds since the toner motor is activated.? | Lump of toner inside toner container. Defective toner replenishment drive system. Defective toner motor. Defective engine PWB. |
| 7410 | Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. | The drum unit is not installed. Defective connection drum PWB (YC1) and connect- L PWB (YC3). Defective drum PWB EEPROM. Defective engine PWB. |
| F000 | Communication problem between the main PWB and operation panel PWB Communication is failed between the operation panel PWB and the main PWB. | Defective main PWB. Defective operation panel PWB. |
| F010 | Main PWB checksum error | Defective main PWB. |
| F020 | Main or expanded memory error Checksum failed with main memory (RAM) on the main PWB or expanded memory (DIMM). | Defective system main memory (RAM) on the main PWB. Defective expanded memory (DIMM). |
| F030 | General failure Miscellaneous failure with the main PWB. | Defective main- PWB. |
| F040 | Main PWB - engine PWB communication error Communication between main PWB and engine PWB is failed. | Defective harness between engine PWB (YC12) and main PWB (YC12), or improper connector insertion. Defective main PWB. Defective engine PWB. |
| F050 | Engine PWB ROM checksum error A checksum error occurred with ROM on the engine PWB. | Some error may have occurred when downloading the firmware of the engine PWB. Defective engine PWB. |
| F186 | Main PWB video data control error | Defective main- PWB. |