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Коды ошибок Kyocera FS-3640


Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов. Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону 8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error Processing with the fax software was disabled due to a hardware problem. Defective FAX PWB.
0070 FAX PWB incompatible detection Error Abnormal detection of FAX PWB incompatibility In the initial communication with the FAX PWB, any normal communication command is not transmitted. Defective fax software. Defective FAX PWB.
0100 Backup memory device error Defective flash memory. Defective main PWB.
0120 MAC address data error For data in which the MAC address is invalid. Defective flash memory. Defective engine PWB.
0130 Backup memory read/write error Defective flash memory. Defective control PWB.
0140 Backup memory data error Defective flash memory. Defective control PWB.
0150 Control PWB EEPROM error Detecting control PWB EEPROM (U17) communication error. Improper installation control PWB EEPROM (U17). Defective control PWB. Data damage of control PWB EEPROM (U17).
0170 Billing counting error Defective control PWB. Data damage of control PWB EEPROM (U17).
0180 Machine number mismatch Machine number of main and engine does not match. Data damage of control PWB EEPROM (U17).
0420 Paper feeder communication error Communication error between control PWB and optional paper feeder. Improper installation paper feeder. Defective harness between control PWB (YC30) and paper feeder interface connector, or improper connector insertion. Defective control PWB. Defective harness between PF main PWB (YC5) and paper feeder interface connector, or improper connector insertion.
0830 FAX PWB flash program area checksum error A checksum error occurred with the program of the FAX PWB. Defective fax software. Defective FAX PWB.
0840 Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. Defective control PWB. The battery is disconnected from the control PWB.
0870 FAX PWB to control PWB high capacity data transfer problem High-capacity data transfer between the FAX PWB and the control PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX PWB. Defective FAX PWB or control PWB.
0920 Fax file system error The backup data is not retained for file system abnormality of flash memory of the FAX PWB. Defective FAX PWB. Defective PF paper feed motor drive transmission system. Defective PF main motor. Defective control PWB.
1010 Lift motor error During driving the lift motor, a motor overcurrent signal is detected for 5 s. This error is detected five times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB or connect-R PWB.
2000 Main motor error The main motor ready input is not given for 2 s during the main motor is ON. Defective harness between main motor (CN1) and control PWB (YC17), or improper connector insertion. Defective drive transmission system of the main motor. Defective main motor. Defective control PWB.
2200 Drum motor steady-state error The drum motor ready input is not given for 2 s during the drum motor is ON. Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB.
3100 ISU home position error Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective FFC between control PWB (YC6) and scanner PWB (YC103), or improper FFC insertion. Defective home position sensor. Defective harness between ISU motor and scanner PWB (YC104), or improper connector insertion. Defective ISU motor.
3200 Exposure lamp error The exposure lamp is not turned on. Defective FFC between scanner PWB (YC103) and control PWB (YC6), or improper FFC insertion. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective harness between CCD PWB (YC3) and inverter PWB (YC101), or improper connector insertion. Defective harness between inverter PWB (YC102) and exposure lamp, or improper connector insertion. Defective exposure lamp. Defective inverter PWB. Defective control PWB.
3300 AGC error After AGC, correct input is not obtained at CCD. Defective FFC between CCD PWB (YC1) and control PWB (YC8). Defective exposure lamp. Defective CCD PWB. Defective control PWB.
3500 Communication error between scanner and ASIC An error code is detected. Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB.
4000 Polygon motor (laser scanner unit) error The polygon motor ready input is not given for 6 s during the polygon motor is ON. Defective harness between polygon motor and control PWB (YC10), or improper connector insertion. Defective laser scanner unit. Defective control PWB.
4200 BD error (laser scanner unit) error BD sensor does not detect laser beam due to condensation on the polygon mirror. Defective laser scanner unit. Defective control PWB.
4700 VIDEO ASIC device error Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.
4700 VIDEO ASIC device error Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.
5100 Main charger high-voltage error Five pages have been printed with the main charger output short-circuited. Drum unit installed incorrectly. Engine PWB installed incorrectly. Defective engine PWB.
6000 Broken fuser heater wire The temperature does not reach 100°C/212°F after the fuser heater has been turned on continuously for 30 s. The temperature does not rise by 1°C/1.8°F after the fuser heater lamp has been turned on continuously for 15 s during warm-up or at standby.(Only when the detection temperature is less than 200°C.) Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire.
6020 Abnormally high fuser thermistor temperature Fuser thermistor detects abnormally temperature. Shorted fuser thermistor. Defective control PWB.
6030 Broken fuser thermistor wire Input from fuser thermistor is 0 (A/D value). Poor contact in the fuser thermistor connector terminals. Broken fuser thermistor wire. Fuser thermistor installed incorrectly. Fuser thermal cutout triggered. Fuser heater lamp installed incorrectly. Broken fuser heater lamp wire.
6220 Abnormally high fuser thermistor 1 temperature The temperature of the fuser thermistor 1 detects 255°C/491°F or more continuously for 3 s. Shorted fuser thermistor 1. Defective engine PWB.
6230 Broken fuser thermistor 1 wire average AD value input from fuser thermistor 1 for 1.8 seconds is less than one. Defective connector cable or poor contact in the connector. Broken fuser thermistor 1 wire. Fuser thermostat triggered. Broken fuser heater wire.
6400 Zero cross signal error The zero cross signal does not reach the control PWB for specified time. Defective harness between high voltage PWB (YC202) and control PWB (YC23), or improper connector insertion. Defective connection between power source PWB (YC103) and high voltage PWB (YC201). Defective power source PWB. Defective control PWB.
7000 Toner motor lock error During driving the toner motor, a motor overcurrent signal is detected for 5 s. Lump of toner inside toner container. Defective drive transmission system of the toner motor. Defective toner motor. Defective engine PWB.
7410 Drum unit non- installing error The drum unit is not installed or not installed properly. The drum PWB EEPROM does not communicate normally. The drum unit is not installed. Defective connector cable or poor contact in the connector. Defective drum PWB EEPROM. Defective engine PWB.
9500 BRU communication error IPU PWB error
9510 BRU PWB error IPU PWB error
9520 BRU PWB data error IPU PWB error
F000 Main PWB - operation panel PWB communication error Defective main PWB. Defective operation panel PWB.
F010 Main PWB checksum error Defective main PWB.
F020 Main PWB RAM checksum error Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM).
F040 Main PWB - engine PWB communication error Defective main PWB. Defective engine PWB.
F041 Main PWB - scanner communication error Defective main PWB.
F050 Engine ROM checksum error Defective engine PWB.
F051 Scan engine ROM checksum error Defective engine PWB.

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Kyomart.ru
г. Екатеринбург
ул. Куйбышева д.48Б
620026 8 (343) 288-23-45
sales@kyomart.ru