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Коды ошибок Kyocera FS-C5350


Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов. Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону 8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.

Код ошибки Описание ошибки Причина ошибки
0030 FAX control PWB system error Processing with the fax software was disabled due to a hardware problem. Defective FAX control PWB.
0060 Engine PWB type error Defective engine sub PCB.
0070 FAX control PWB incompatible detection error Abnormal detection of FAX control PWB incompatibility In the initial communication with the FAX control PWB, any normal communication command is not transmitted. Defective FAX software Defective FAX control PWB.
0100 Backup memory device error Defective flash memory.
0120 MAC address data error For data in which the MAC address is invalid. Defective main PWB. Defective flash memory. Defective engine PWB.
0130 Backup memory read/write error (main PWB) Defective flash memory. Defective main PWB.
0140 Backup memory data error (main PWB) Defective flash memory. Defective main PWB.
0150 Backup memory read/write error (engine PWB) Detecting engine PWB EEPROM communication error. Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM.
0160 Backup memory data error (engine PWB) Defective flash memory. Defective engine PWB.
0170 Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. Data damage of EEPROM. Defective PWB.
0180 Machine number mismatch Machine number of main and engine does not match. Data damage of EEPROM.
0320 I/O CPU communication error A communication error is detected 10 times in succession. Defective PWB.
0630 DMA error DMA transmission of image data does not complete within the specified period of time. Poor contact in the connector terminals. Defective main PWB.
0800 Image processing error JAM05 is detected twice. Defective main PWB.
0830 FAX control PWB flash program area checksum error A checksum error occurred with the program of the FAX control PWB. Defective FAX software. Defective FAX control PWB.
0840 Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. The battery is disconnected from the main PWB. Defective main PWB.
0870 FAX control PWB to main PWB high capacity data transfer error High-capacity data transfer between the FAX control PWB and the main PWB of the machine was not normally performed even if the data transfer was retried the specified times. Improper installation FAX control PWB. Defective FAX control PWB or main PWB.
0920 Fax file system error The backup data is not retained for file system abnormality of flash memory of the FAX control PWB. Defective FAX control PWB.
1010 Lift motor error After cassette 1 is inserted, lift sensor does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB.
1020 PF lift motor error (paper feeder) After cassette 2 is inserted, PF lift sensor 1 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor 1. Defective PF lift motor 1. Defective PF main PWB.
1030 PF lift motor error (paper feeder) After cassette 3 is inserted, PF lift sensor 2 does not turn on within 12 s. This error is detected four times successively. Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor 2. Defective PF lift motor 2. Defective PF main PWB.
1800 Paper feeder communication error A communication error is detected 10 times in succession. Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB.
1900 Paper feeder EEPROM error When writing the data, the write data and the read data is not continuously in agreement 5 times. Defective PF main PWB. Device damage of EEPROM.
2000 Main motor steady-state error Stable OFF is detected for 1 s continuously after main motor stabilized. Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2010 Main motor drive error The main motor is not stabilized within 2 s after driving starts. Defective connector cable or poor contact in the connector. Defective drive transmission system of the main motor. Defective main motor. Defective engine PWB.
2600 PF drive motor error (paper feeder) When the PF drive motor is driven, error signal is detected continuously for 1 s. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF drive motor. Defective PF drive motor. Defective PF main PWB.
3100 ISU home position error The home position is not correct when the power is turned on or at the start of copying using the table. Defective connector cable or poor contact in the connector. Defective home position sensor. Defective ISU motor. Defective CCD PWB. Defective engine PWB.
3200 Exposure lamp error When input value at the time of exposure lamp illumination does not exceed the threshold value between 5 s. Defective connector cable or poor contact in the connector. Defective exposure lamp. Defective CCD PWB. Defective main PWB.
3500 Communication error between scanner and ASIC An error code is detected 3 times in succession. Defective connector cable or poor contact in the connector. Defective CCD PWB. Defective main PWB.
3600 Scanner sequence error Defective main PWB or engine PWB.
4000 Polygon motor synchronization error The polygon motor is not stabilized within 10 s after driving starts. Defective connector cable or poor contact in the connector. Defective polygon motor. Defective engine PWB.
4010 Polygon motor steady-state error Stable OFF is detected for 1 s continuously after polygon motor stabilized. Defective connector cable or poor contact in the connector. Defective polygon motor. Defective engine PWB.
4100 BD initialization error BD is not detected within 1 s after polygon motor stabilized. Defective connector cable or poor contact in the connector. Defective APC PWB. Defective BD PWB. Defective main PWB.
4700 VIDEO ASIC device error Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB.
6000 Broken fuser heater wire The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The fusing temperature at 7 seconds and 20 seconds since fuser temperature control has occurred differs by 43°C/109.4°F or less. Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB.
6000
6020
6030
6050
Broken fuser heater wire Abnormally high fuser thermistor temperature Broken fuser thermistor wire Abnormally low fuser thermistor temperature Deformed connector pin. Defective triac.
6020 Abnormally high fuser thermistor temperature The fuser thermistor detects a temperature higher than 230°C/446°F continuously for 40 ms. High fuser temperature signal detects a temperature of 255°C/491°F continuously for 40 ms. Deformed connector pin. Defective triac. Shorted fuser thermistor. Defective engine PWB.
6030 Broken fuser thermistor wire A/D value of the fuser thermistor exceeds 251 bit continuously for 7 s during warming up. Defective connector cable or poor contact in the connector. Deformed connector pin. Defective triac. Defective fuser thermistor. Defective engine PWB
6050 Abnormally low fuser thermistor temperature As the stable temperature has reached the second time, the decrease in the fuser thermistor temperature of 60°C/140°F or greater is detected for one second. Deformed connector pin. Defective triac. Defective fuser thermistor Defective fuser heater. Defective engine PWB.
6400 Zero-cross signal error While fuser heater control is performed, the zero-cross signal is not input within 3 s. Defective connector cable or poor contact in the connector Defective power source PWB or engine PWB.
7800 Broken external thermistor wire The thermistor output value is 0.3 V or less. Defective connector cable or poor contact in the connector. Defective temperature sensor.
7810 Short-circuited external thermistor wire The thermistor output value is 3 V or more. Defective connector cable or poor contact in the connector. Defective temperature sensor.
7900 Drum unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective drum unit.
7910 Developer unit EEPROM error No response is issued from the device in reading/writing for 5 ms or more and this problem is repeated five times successively. Mismatch of reading data from two locations occurs eight times successively. Mismatch between writing data and reading data occurs eight times successively. Defective connector cable or poor contact in the connector. Defective developer unit.
8030 Tray upper limit detection problem (document finisher) When the tray elevation motor raises a tray, the ON status of the tray upper limit sensor is detected. Defective connector cable or poor contact in the connector. Defective tray upper limit sensor, paper surface sensor 1/2. Defective DF main PWB.
8040 Belt problem (document finisher) The belt sensor does not turn on/off within specified time of the belt solenoid turning on. Defective connector cable or poor contact in the connector. Defective belt sensor. Defective belt solenoid. Defective DF main PWB.
8140 Tray elevation motor problem (document finisher) The tray low limit sensor or paper surface sensor 1/2 cannot be detected to be on within 10 s since the tray elevation motor is activated. Defective connector cable or poor contact in the connector. Defective connector cable or poor contact in the connector. The tray elevation motor malfunctions. Defective tray lower limit sensor, paper surface sensor 1/2. Defective DF main PWB.
8210 Stapler problem (document finisher) Jam 7012 or 7023 is indicated. Defective connector cable of staple or poor contact in the connector. The stapler is blocked with a staple. The stapler is broken Defective DF main PWB.
8320 Adjustment motor 2 problem (document finisher) The adjustment sensor 2 does not turn on/off within specified time of the adjustment motor 2 turning on. Defective connector cable or poor contact in the connector. Defective adjustment sensor 2. Defective adjustment motor 2. Defective DF main PWB.
8330 Adjustment motor 1 problem (document finisher) The adjustment sensor 1 does not turn on/off within specified time of the adjustment motor 1 turning on. Defective connector cable or poor contact in the connector. Defective adjustment sensor 1. Defective adjustment motor 1.
8350 Roller motor problem (document finisher) The roller sensor does not turn on/off within specified time of the roller motor turning on. Defective DF main PWB. Defective connector cable or poor contact in the connector. Defective roller sensor. Defective roller motor. Defective DF main PWB.
8360 Slide motor problem (document finisher) The slide sensor does not turn on/off within specified time of the slide motor turning on. Defective connector cable or poor contact in the connector. Defective slide sensor. Defective slide motor. Defective DF main PWB.
8460 EEPROM problem (document finisher) Reading from or writing to EEPROM cannot be performed. Defective EEPROM or DF main PWB.
8800 Document finisher communication error A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector Defective DF main PWB. Defective engine PWB.
8830 Bridge communication error (document finisher) A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector. Defective bridge PWB. Defective engine PWB.
8990 Document finisher communication error Defective connector cable or poor contact in the connector. Defective DF main PWB. Defective bridge PWB.
9000 Document processor communication error A communication error is detected 10 times in succession. Defective connector cable or poor contact in the connector. Defective DP main PWB.
9060 DP EEPROM error Read and write data does not match. Data in the specified area of the backup memory does not match the specified values. Defective DP main PWB. Device damage of EEPROM.
9500 BRU communication error IPU PWB error
9510 BRU PWB error IPU PWB error
9520 BRU PWB data error IPU PWB error
F000 Main PWB - operation panel PWB communication error Defective main PWB. Defective operation panel PWB.
F010 Main PWB checksum error Defective main PWB.
F040 Main PWB - print engine communication error Defective main PWB. Defective engine PWB.
F050 Print engine ROM checksum error Defective engine PWB.

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Kyomart.ru
г. Екатеринбург
ул. Куйбышева д.48Б
620026 8 (343) 288-23-45
sales@kyomart.ru