01 февраля 2018
05 декабря 2016
01 декабря 2016
Коды ошибок Kyocera p6030
Все современные копировальные аппараты, мфу и принтеры Kyocera имеют возможность диагностировать все узлы устройства в режиме запуска и во время работы аппарата. По этому, если во время включения или во время работы произошел сбой, то техника Kyocera сможет сообщить о наличии ошибки.
В большинстве случаев у аппаратов Kyocera код ошибки отображается на дисплее, в остальных случаях тип ошибки зависит от последовательности и количества миганий индикаторов.
Если Ваш копировальный аппарат, МФУ или принтер Kyocera выдал на дисплее некий код, то узнать причину, описание возникновения ошибки, а так же в каком узле аппарата стоит искать проблему, Вы можете в этом разделе выбрав интересующую модель из списка.
Но диагностика не решит проблему сбоя аппарата, для этого лучше обратиться к профессиональным и опытным сервисным специалистам компании Kyomart! Позвоните нам по телефону
8 (343) 288-23-45 или отправьте запрос на электронную почту: sales@kyomart.ru , и мы обязательно свяжемся с Вами в кратчайшие сроки.
Код ошибки | Описание ошибки | Причина ошибки |
---|---|---|
0100 | Backup memory device error | Defective flash memory. Defective main PWB. |
0120 | MAC address data error For data in which the MAC address is invalid. | Defective flash memory. Defective engine PWB. |
0130 | Backup memory read/write error (main NAMD) | Flash memory (Control PWB) |
0140 | Backup memory data error (main NAND) | Flash memory (Control PWB) |
0150 | Engine PWB EEPROM error Detecting engine PWB EEPROM communication error. | Improper installation engine PWB EEPROM. Defective engine PWB. Device damage of EEPROM. |
0170 | Billing counting error A checksum error is detected in the main and engine backup memories for the billing counters. | Data damage of EEPROM. Defective PWB. |
0600 | Expanded memory (DIMM) installing error The expansion memory modules (DIMM) are not correctly mounted. | Improper installation expanded memory (DIMM). |
0610 | Expanded memory (DIMM) error The expansion memory modules (DIMM) mounted on the main PWB does not operate correctly. | Defective expanded memory (DIMM). Defective main PWB. |
0640 | Hard disk error The hard disk cannot be accessed. | Defective hard disk. Defective main PWB. |
0840 | Faults of RTC The time is judged to go back based on the comparison of the RTC time and the current time or five years or more have passed. | The battery is disconnected from the main PWB. Defective main PWB. |
0930 | EEPROM bus error | Defective drum PWB (EEPROM). Defective engine PWB (EEPROM). Defective engine PWB. Defective main PWB.OM. |
1010 | Lift motor error When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. | Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the lift motor. Defective lift motor. Defective engine PWB. |
1020 | PF lift motor error (paper feeder 1) When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. | Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1030 | PF lift motor error (paper feeder 2) When the lift motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. After the lift motor is driven, the ON status of lift sensor cannot be detected for 8 s. The cassette installed confirmation message is displayed on the operation panel, and even if the cassette is opened and closed, the cassette installed confirmation message is displayed 5 times successively. | Defective bottom plate elevation mechanism in the cassette. Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF lift motor. Defective PF lift motor. Defective PF main PWB. |
1500 | PF heater 1 high temperature error (paper feeder 1) A temperature higher than 75C/167F is detected. | Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB. |
1510 | PF heater 2 high temperature error (paper feeder 1) A temperature higher than 75C/167F is detected. | Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB. |
1520 | PF heater 1 high temperature error (paper feeder 2) A temperature higher than 75aC/167F is detected. | Defective connector cable or poor contact in the connector. Shorted PF thermistor 1. Defective PF fan motor 1. Defective PF main PWB. |
1530 | PF heater 2 high temperature error (paper feeder 2) A temperature higher than 75C/167F is detected. | Defective connector cable or poor contact in the connector. Shorted PF thermistor 2. Defective PF fan motor 2. Defective PF main PWB. |
1600 | PF heater 1 low temperature error (paper feeder 1) An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on. | Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB. |
1610 | PF heater 2 low temperature error (paper feeder 1) An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on. | Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB. |
1620 | PF heater 1 low temperature error (paper feeder 2) An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 1 is turned on. | Defective connector cable or poor contact in the connector. PF thermistor 1 installed incorrectly. Defective PF thermistor 1. Broken PF heater 1. Defective PF heater PWB or PF main PWB. |
1630 | PF heater 2 low temperature error (paper feeder 2) An external temperature higher than + 5C/+ 9F is not detected when one minute elapses after PF heater 2 is turned on. | Defective connector cable or poor contact in the connector. PF thermistor 2 installed incorrectly. Defective PF thermistor 2. Broken PF heater 2. Defective PF heater PWB or PF main PWB. |
1800 | Paper feeder communication error Communication error between engine PWB and optional paper feeder. | Improper installation paper feeder. Defective connector cable or poor contact in the connector. Defective engine PWB. Defective PF main PWB. |
2100 | Developing motor error The developing motor ready input is not given for 5 s during the main motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing motor. Defective developing motor. Defective engine PWB. |
2200 | Drum motor error The drum motor ready input is not given for 5 s during the drum motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the drum motor. Defective drum motor. Defective engine PWB. |
2330 | Fuser pressure release motor error When the fuser pressure release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB. |
2340 | Fuser pressure release motor time-out error When the fuser pressure release motor is driven, the envelope switch (EVSW) is not detectable for 6 s. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser pressure release motor. Defective fuser pressure release motor. Defective engine PWB. |
2500 | Paper feed motor error The drum motor ready input is not given for 5 s during the paper feed motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the paper feed motor. Defective paper feed motor. Defective engine PWB. |
2600 | PF paper feed motor error (paper feeder 1) The drum motor ready input is not given for 2 s during the PF paper feed motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB |
2610 | PF paper feed motor error (paper feeder 2) The drum motor ready input is not given for 2 s during the PF paper feed motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the PF paper feed motor. Defective PF paper feed motor. Defective PF main PWB. |
2730 | Developing release motor error When the developing release motor is driven, the motor over-current detection signal is detected continuously for 8 times (800 ms) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB. |
2740 | Developing release motor time-out error When the developing release motor is driven, the developing release switch (DEVRSW) is not detectable for 1 s. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the developing release motor. Defective developing release motor. Defective engine PWB. |
2820 | Fuser motor error The fuser motor ready input is not given for 5 s during the fuser motor is ON. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the fuser motor. Defective fuser motor. Defective engine PWB. |
4001 | Polygon motor KM error The polygon motor KM ready input is not given for 10 s during the polygon motor is ON. | Defective connector cable or poor contact in the connector. Defective polygon motor KM. Defective engine PWB. |
4002 | Polygon motor CY error The polygon motor CY ready input is not given for 10 s during the polygon motor is ON. | Defective connector cable or poor contact in the connector. Defective polygon motor CY. Defective engine PWB. |
4201 | Laser output error (black) The pin photo signal is not output from PD PWB K for one second while laser is emitted. | Defective connector cable or poor contact in the connector. Defective APC PWB K. Defective PD PWB K. Defective engine PWB. |
4202 | Laser output error (cyan) The pin photo signal is not output from PD PWB C for one second while laser is emitted. | Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. |
4203 | Laser output error (magenta) The pin photo signal is not output from PD PWB M for one second while laser is emitted. | Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. |
4204 | Laser output error (yellow) The pin photo signal is not output from PD PWB Y for one second while laser is emitted. | Defective connector cable or poor contact in the connector. Defective APC PWB C. Defective PD PWB C. Defective engine PWB. |
4600 | LSU cleaning motor error When the LSU cleaning motor is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the LSU cleaning motor. Defective LSU cleaning motor. Defective engine PWB. |
4700 | VIDEO ASIC device error | Defective connector cable or poor contact in the connector. Defective main PWB or engine PWB. |
5301 | Broken cleaning lamp K wire When the cleaning lamp K is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. |
5302 | Broken cleaning lamp C wire When the cleaning lamp C is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. |
5303 | Broken cleaning lamp M wire When the cleaning lamp M is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. |
5304 | Broken cleaning lamp Y wire When the cleaning lamp Y is driven, the lamp over-current detection signal is detected continuously for 10 times (1 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective cleaning lamp K. Defective engine PWB. |
6000 | Broken fuser heater wire The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s in warming up. The fuser temperature does not reach 100„aC/212„aF after the fuser heater has been turned on continuously for 30 s in warming up. The detected temperature of fuser thermistor does not reach the specified temperature (ready indication temperature) after the fuser heater has been turned on continuously for 60 s in warming up. The detected temperature of fuser thermistor does not rise 1„aC/1.8„aF after the fuser heater has been turned on continuously for 10 s during printing. | Defective connector cable or poor contact in the connector. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. |
6020 | Abnormally high fuser thermistor temperature The fuser thermistor detects a temperature higher than 240C/464F. By the activation of the high temperature error detection circuit (230C/446F or more) of fuser thermistor, the illumination of fuser heater was forcibly turned off and 10 s has elapsed. | Shorted fuser thermistor. Defective engine PWB. |
6030 | Broken fuser thermistor wire Input from fuser thermistor is 3 or less (A/D value) continuously for 1 s. | Defective connector cable or poor contact in the connector. Broken fuser thermistor wire. Fuser thermostat triggered. Broken fuser heater wire. Defective engine PWB. |
6400 | Zero-cross signal error The zero-cross signal does not reach the engine PWB for more than 1 s. | Defective connector cable or poor contact in the connector. Defective power source PWB or engine PWB |
7001 | Toner motor K error When the toner motor K is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. |
7002 | Toner motor C error When the toner motor C is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. |
7003 | Toner motor M error When the toner motor M is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. |
7004 | Toner motor Y error When the toner motor Y is driven, the motor over-current detection signal is detected continuously for 50 times (5 s) at 100 ms intervals. | Defective connector cable or poor contact in the connector. Defective drive transmission system of the toner motor K. Defective toner motor K. Defective engine PWB. |
7401 | Developing unit K noninstalling error No density detection signal is output from toner sensor K in developing unit K. | Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. |
7402 | Developing unit C noninstalling error No density detection signal is output from toner sensor C in developing unit C. | Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. |
7403 | Developing unit M noninstalling error No density detection signal is output from toner sensor M in developing unit M. | Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. |
7404 | Developing unit Y noninstalling error No density detection signal is output from toner sensor Y in developing unit Y. | Defective connector cable or poor contact in the connector. Defective toner sensor K. Defective engine PWB. |
7411 | Drum unit K non- installing error The EEPROM of drum PWB K does not communicate normally. | Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. |
7412 | Drum unit C non- installing error The EEPROM of drum PWB C does not communicate normally. | Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. |
7413 | Drum unit M non- installing error The EEPROM of drum PWB M does not communicate normally. | Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. |
7414 | Drum unit Y non- installing error The EEPROM of drum PWB Y does not communicate normally. | Installation of incompatible drum unit K. Defective connector cable or poor contact in the connector. Defective drum PWB K. Defective engine PWB. |
9530 | Backup data error The serial number of the machine written on the EEPROM of the engine PWB differs with that is written on both the flash memory of the engine PWB and the EEPROM of the drum PWB as a backup. | Replacing both the engine PWB and the drum unit at the same time. |
F000 | Main PWB - operation panel PWB communication error | Defective main PWB. Defective operation panel PWB. |
F010 | Main PWB checksum error | Defective main PWB |
F020 | Main PWB RAM checksum errors | Defective main memory (RAM) on the main PWB. Defective expanded memory (DIMM). |
F040 | Main PWB - print engine communication error | Defective main PWB. Defective engine PWB. |
F050 | Print engine ROM checksum error | Defective engine PWB. |
F278 | Power supply in drive system error | Main power switch was turned off without using the power key, or a power failure has occurred. |